Access to reliable, timely information is essential to the proper functioning of democratic legislatures. Parliamentary libraries and research services contribute to the effectiveness of parliament by providing authoritative, independent and non-partisan information. These services have in many places evolved greatly in recent decades, in parallel with new information and communications technologies that have fundamentally changed how parliaments manage knowledge and information.
The challenge is to develop strategies to support the evolution of parliamentary libraries and research services so that they can provide more value for their clients. By adopting new methods and technologies in information management, these services can provide part of the solution to information overload and to issues of legislative quality and accountability. The goal, which some services are already attaining, is to build the capacity to deliver sustained support tailored to the specific information requirements of parliamentary clients.